Love Aruba, it truly is One Happy Island, especially Eagle Beach Resort & Casino and all the employees who make it feel like home. They are almost done updating all the rooms, and the updates are perfect! Leo was our first connection to the resort three years ago, and his wealth of information, his sincerity, and friendliness lead us to our original purchase, and we made a second purchase with him this month.
Nalida is our contact person over email during the year. She is super dependable, and we are so grateful to have her looking out for all our cooking needs. Every trip we stop in to visit with her and Maria in the office, and we are greeted with warm smiles and hugs. This year we want to give a big shout out to Bell Captain Pablo Hoyos.
He goes out of his way with his helpful demeanor to take care of every guest that comes his way. His great big smile every time he sees you just make your day better. I also want to thank Bellboy William for his patience and helpfulness with me as I searched through my luggage to find a missing voucher. Thank you for the cozumel snorkeling tours suggestions for my next trip. We’ll do it next time.
Lorenzo was a huge help when we were in a pinch, and he got us connected to a ride that we needed. Erika is always in the lobby with a big welcoming hello.
Thanks to Leticia for her quick and proficient help with this year’s purchase of the two-bedroom update as we had a Dune buggy rental and three young adults waiting for us to go off-roading by the ocean. Bartender “Enrique baby!” has incredible enthusiasm all the time making you smile ear to ear.
The front desk staff just blew us away with their attentiveness to our needs and doing all they could to make our stay great. Finally, when employees speak highly of their boss and how great he is at his job and overseeing all the fantastic updates, plus we like him too, you have to give kudos to Harold. We love you all and will miss you till next year!
This resort makes you feel like you’re at home. From the moment you walk in, everyone is smiling, every single employee is greeting you with open arms. Renovated rooms are amazing, and you’re close to the beach. If you want a resort where the employees remember your name and treat you like a family member, this is the place.